Privacy Policy

Who we are

Tenanclean Limited(“we”, “us”, “our”) is the data controller for the personal data we collect through this website. We are registered in England & Wales (Companies House No. 17209332). You can contact us at info@tenanclean.com or 07470 798562.

What information we collect

When you request a quote or contact us, we may collect:

• Your name and contact details (phone, email, postcode)
• Details about the property and clean you require
• Your preferred date and any message you send us
• Technical data such as cookies, device and usage information

How we use your information

We use your personal data to:

• Provide you with a quote and arrange your cleaning service
• Communicate with you about your booking
• Improve our website and services
• Meet our legal and regulatory obligations

Our lawful bases for processing are the performance of a contract with you, your consent, and our legitimate interests in running our business.

Cookies

We use essential cookies to make our site work and, with your consent, analytics cookies to understand how the site is used. You can accept or decline non-essential cookies via the banner shown on your first visit, and you can change your browser settings to manage cookies at any time.

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, hosting and communication tools), and where required by law.

How long we keep it

We keep your personal data only as long as necessary to provide our services and meet legal obligations, after which it is securely deleted.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, email us at info@tenanclean.com. You also have the right to complain to the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.